Love Field doesn't want to talk about parking issue

In a blog post earlier this week, I talked about my most recent parking experience at Love Field.

Well, Allen Kennedy, the general manager of Parking Company of America, which runs the Love garages, got back to me.

In e-mails back and forth, I said I pulled in at a B-garage entry gate. I noted that at one point, I got turned around (trying to get back to a parking space I saw originally), and went down a way that was apparently one-way against me. I said that, if his cameras showed me parked in an A-garage space, that was possible but certainly not intentional.

I also noted that the ticket receipt's claim that I had parked at Love at 2:43 a.m. Dec. 31, when Love Field doesn't even have any commercial flights, was simply ridiculous.

Well, per his request, I called as well as e-mailing, after his third e-mail. Got his voicemail, left my home and cell numbers. Haven't heard back yet, nor a reply to a follow-up e-mail I sent him.

Love Field kypes me out of $20

I have complained about the incident I am detailing below:

I was overcharged for a Dec. 30-Jan. 4 parking trip at Love Field. Even though I was parked in the **B** lot for five days, I was charged at **A** lot rates. As it was after 11 p.m. when this happened, I was too tired to argue about it, or to think about arguing about it, at the parking booth at the time it happened.

Terminal ID: 07894276
Merchant ID: 800000789427006
Batch: 000278
Inv: 13
Date: Jan. 4, 2009
Time: 23:06:04
Auth no: 458966

Customer name, per my Visa card: XXX

I would appreciate your communication as quickly as possible as to how you will rectify this.

We'll see if I get any results.

Southwest hits gold with Canadian code-share partner

WestJet could be a better partner for Southwest than the defunct ATA anyway.

Southwest hasn’t had an international code-share partner since Icelandair more than a decade ago. With a much larger Southwest today, this is good for its future growth.

And, like Southwest, WestJet runs all 737s. Hmm, possible merger in the future?

As far as U.S. routes, WestJet flies to New York City, Phoenix, Las Vegas, Los Angeles, Tampa, Orlando and Fort Lauderdale.

For Dallas passengers, probably the Phoenix and Los Angeles connections are most valuable, giving entrée to western Canada from there. Given that Phoenix is Southwest’s busiest airport, this is big. Next would be the NYC connection, since WestJet actually goes there via Newark, a Southwest destination.

And, WestJet has several Caribbean flights.

The jackpot, with or without an actual merger, would be for WestJet to fly into Chicago Midway.

That would put Dallas passengers immediately on the tarmac for one-stop flights to Ottawa, Toronto and Montreal, since Chicago gets removed from Wright Amendment restrictions later this year.