SocraticGadfly: Another reason not to use Google stuff too much

October 06, 2008

Another reason not to use Google stuff too much

Lack of live real-person customer support. The more the info comes out about the “real Google,” the more I think Sergey Brin et al must simply have copied some Microsoft corporate operations manual.

Specific to e-mail, yes, it’s true that both Hotmail and Yahoo mail don’t have free live customer support, but, I’ve never been locked out of my e-mail accounts with either one of them for four weeks!

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