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March 18, 2008

The latest Southwest Airlines folly put on ice

In the wake of ongoing questions about safety issues, Southwest announced it was shelving plans to outsource aircraft maintenance to El Salvador. Somehow, I doubt a lot of fliers would trust that Salvadorean inspectors are as well-trained as U.S. ones. And, in a recession, the idea of outsourcing well-paying jobs is a political no-go anyway.

The icing may be permanent. Former American Airlines CEO Robert Crandall is backing Congressional regulation to require such inspections be done domestically.

Boy, how tone-deaf can Southwest be? When a former American exec makes you look clueless in the PR world, it’s bad.

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