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June 02, 2008

Call it the Gerard Arpey fee

American Airlines’ $15 fee for your first checked bag went into place yesterday.

Fortunately, I had just carry-ons for my flight back from San Francisco.

And, we actually got back to Dallas 15 minutes early.

But, let my tell you just what the Gerard Arpey fee did NOT get:
1. A boarding agent to run out the skybridge, hook it up, and open the airplane!
2. Working telephones in the flight attendants’ area at the back of the plane to check on when a boarding agent might get there, after the captain’s original call.
3. Flight attendants happy with Gerard Arpey, his big fat bonuses, or the crappy contract offered to various American unions.

Rather than e-mailing just one person, go to American’s website and bitch at a bunch of people. Since it's now 2 a.m., writing this in advance of going to sleep, I'm too tired to look up e-mail addys anyway!

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